After all the difficulties, delays and issues you have your application ready. The developers have washed their hands after few months of support. This application is by now part of your core business process used by your staff, customers, vendors and other stakeholders. It needs regular updating and general support. In such situations you need a company that is ready to take the extra care to understand your software, learn the way the application was build and then start supporting yourself and your users including the environment / network, third party software integrated and lot more.
It is hard to find a person to with such multiple skills. Engaging a team like our Appliction support team is the most cost effective and efficient solution.